Warranty Policy

Warranty Policy (EU Consumers)

We stand by the quality of our products and comply with the legal warranty rights established under EU consumer protection laws.

Legal Warranty – 2 Years

All products sold to customers in the European Union are covered by a 2-year legal warranty. This warranty ensures that:

Products match the description shown on our website

Are fit for normal use

Are free from manufacturing defects at the time of delivery

If your item develops a fault within 2 years, please contact us and we will offer one of the following:

A replacement (if available)

A refund (partial or full, depending on the case)

How to Claim

To make a warranty claim, please provide:

Your order number

A clear description of the issue

Photo or video evidence of the fault

We may request the item to be returned or, depending on the situation, offer a refund or replacement without return.

Limited Warranty – 30 Days for Manufacturing Defects

In addition to the legal warranty, we also offer a 30-day limited warranty for manufacturing defects. If the item arrives defective or becomes non-functional within 30 days, we will arrange a full refund or send a replacement.

What Is Not Covered

Normal wear and tear

Damage caused by misuse, accidents, or improper handling

Products altered or repaired by third parties